Terms of service

LandIntel Terms and Conditions

These Terms and Conditions ("Terms") govern the supply by LandIntel (ABN 29 682 578 472) ("we", "us", "our") to you ("Client", "you") of our research products, including the Land Intelligence Report ("Report"), the Project Analysis (a Report together with a concept-stage Feasibility Study; formerly the Owner Development Pack) ("Pack", "Study"), and site screening services (each a "Deliverable"). By ordering, receiving or using a Deliverable, you agree to these Terms.

Important notice. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

1. Scope of Services

1.1 Reports. A Report is a high-level desktop assessment of planning constraints, site conditions and development pathways only. It is not a valuation, or financial, investment or town planning advice. It is prepared solely from publicly available information accessed via Queensland local government interactive planning tools, Queensland Government mapping tools (including QLD Globe), utility providers, and other reputable third-party sources as at the Order Date. It provides a general overview of zoning, overlays, utilities, land conditions, and high-level development pathways relevant to your stated goals, combined with the author's practical development experience.

1.2 Feasibility Studies. A Study is a concept-stage decision study. It sets out scenarios and the point at which the numbers change ("tipping point") calculated from figures you confirm and from sources named line by line in the Study's appendix. Comparable sales shown in a Study are evidence for context, not a valuation, and an independent appraisal replaces every value figure before any money is committed. A Study does not recommend that you sell, hold, build or do anything else: it states positions and workings, and the decision is yours. Statements that depend on design are stated as the planning scheme's position, to be confirmed by the professional named in the Study. A Study is not tax advice; where GST is shown it is modelled as a project cost only and your accountant confirms the treatment.

1.3 All Deliverables. No Deliverable includes a site inspection, survey, geotechnical testing, site-specific flood modelling, soil sampling, or physical verification of any kind. The author is not a qualified or registered town planner, engineer, surveyor, valuer or financial adviser and does not provide formal advice of those kinds.

2. Your Information. Studies are built on information you supply and confirm, including the property address, ownership, purchase price and date, loan balance and interest rate. We confirm the purchase figure with you directly before anything is modelled. You are responsible for the accuracy of the figures you confirm; every derived figure in a Study changes if a confirmed figure is wrong. Figures you supply are labelled in the Study as client-stated.

3. Delivery. Deliverables are sent by email as PDF. Reports: within 72 hours (or 24 hours where express delivery is purchased) of receiving full payment and the correct property address. Packs: the Report is delivered when finished; the Study is delivered within 5 business days counted from the day we receive your confirmed purchase figures and loan terms, not from payment, because the research cannot begin without them. If we have not received your confirmed figures within 7 days of payment, we deliver the Report and, at your choice, refund the Study portion or hold it as credit. Delivery times are estimates and may be affected by delays in third-party data sources. Packs are researched one at a time.

4. Limitations and Disclaimers. We prepare each Deliverable with reasonable care, but we give no warranty that the information is complete, accurate, current, or suitable for your circumstances. Planning schemes, overlays, flood mapping, acid sulfate soils data, utility locations, comparable sales evidence, rental evidence, construction cost benchmarks and council requirements are subject to change and may not reflect actual on-ground conditions. The presence of overlays can change an assessment pathway; development that would otherwise be accepted development may become code-assessable, requiring a formal development application, specialist technical reports, engineering certification, and Council approval. Utility locations are approximate only; you must verify all services with Before You Dig Australia and the relevant authorities before any design or works. All development options, potential yields, ratings, pathway statements, scenarios, tipping points, cost estimates and timeframes in any Deliverable are indicative opinions only. Actual outcomes depend on detailed design, engineering, neighbour impacts, Council assessment, market conditions and site-specific conditions. Screenshots from council and State tools are reproduced only for the purpose of providing the specific Deliverable to the Client under the fair dealing provisions of the Copyright Act 1968 (Cth); copyright in mapping and planning scheme data remains with the relevant local government or the State of Queensland.

5. Not Professional Advice; No Reliance for Purchase or Build Decisions. No Deliverable constitutes planning, engineering, legal, financial, valuation, building, insurance, tax, town planning, or any other form of professional advice, and no Deliverable is a recommendation to buy, sell, hold, build or proceed. A Deliverable is not a substitute for independent advice from a registered town planner, RPEQ engineer, geotechnical consultant, solicitor, accountant, building certifier, licensed valuer or other specialist. You must not rely on a Deliverable as the sole basis for any property purchase or sale decision, contract, development application, loan, or works commencement. You are strongly advised to obtain independent professional advice, and to complete the surveys, appraisals and specialist reports a Deliverable identifies, before committing money.

6. Liability. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the fullest extent permitted by law, and subject to the preceding sentence, our total liability for any claim arising from or in connection with a Deliverable is limited, at our election, to (a) re-supplying the Deliverable, or (b) refunding the amount paid for it. To the extent permitted by law we exclude liability for indirect or consequential loss.

7. Payment and Refunds. Prices are as stated at the time of order. We do not offer refunds for change of mind. Once research on your Deliverable has begun, the fee is payable in full whatever the findings: the service is the research itself, the work is the same whether the news is good or bad, and it is done by a person. That is why the free look exists before any payment, and why Pack clients are told which Study applies before paying. An unfavourable finding, including a finding that no development pathway is available, is a completed service, not a failed one. Nothing in this clause limits your rights under the Australian Consumer Law, including where a Deliverable fails to meet a consumer guarantee.

8. Referring Agents. Where your order was introduced by a referring agent, LandIntel pays that agent a fixed fee for client handling (the introduction, the brief and the walk-through of the findings). The fee is disclosed to you, is the same whatever the findings, and does not change your price. The agent does not author, edit or approve any Deliverable; every Deliverable is researched, written and signed by LandIntel, and your copy is delivered to you directly by LandIntel.

9. Named Client; No Third-Party Reliance. Each Deliverable is prepared solely for the named Client and for the Client's stated purpose. We accept no duty of care to, and to the extent permitted by law disclaim all liability to, any other person who receives, reads or relies on a Deliverable. A Deliverable may not be provided to third parties as the basis for their decisions.

10. Intellectual Property and Licence. LandIntel retains all copyright and intellectual property rights in each Deliverable. On full payment we grant you a limited, non-exclusive, non-transferable, personal licence to use the Deliverable for your own property decisions, including showing it to your own professional advisers. You may not otherwise copy, reproduce, resell, share or publish a Deliverable, in whole or in part, without our prior written consent.

11. Data Refresh and Study Updates. Each Deliverable reflects information available on the Order Date only, and we have no obligation to monitor, update or re-issue it, except that where a Pack includes updates to the Study following your survey, appraisal or builder quotes, each update reflects the new confirmed figures within the Study's original scope.

12. Governing Law. These Terms are governed by the laws of Queensland, Australia.

Acceptance. Your order, receipt or use of a Deliverable constitutes your acceptance of these Terms. These Terms are to be read together with our Privacy Policy, which forms part of these Terms.

Questions? Contact us at info@landintel.com.au. LandIntel · ABN 29 682 578 472. © LandIntel 2026. All Rights Reserved.